Cancellation Policy Summary
We believe in a straightforward and fair cancellation process. Here is a brief overview of your rights.
You have the right to cancel your contract within 14 days of its conclusion, without needing to provide a reason.
To cancel, you must send us a clear statement of your decision by email, post, or by using the cancellation form on our website. Upon receiving your request, we will process a full refund, including standard delivery costs, within 14 days.
Please note that if you requested services to begin during the cancellation period, you may be charged an amount proportional to the service provided before you cancelled.
This is a summary for your convenience. For complete details, exceptions, and the official policy, please refer to Section 9 (Refund and Return policy) in our Terms of Service.